BVCD

Bundesverband der Campingwirtschaft in Deutschland e.V.

Ystader Straße 17
10437 Berlin

Tel.: +49 30 33 77 83 20
Fax: +49 30 33 77 83 21

info​​[at]​​bvcd.de

“ServiceQualität Deutschland” is a system for managing quality in the service sector. Companies in the service sector have the chance to step into the shoes of consumers and experience their own business from the guests point of view. Enterprises can decide which degree of quality they wish to achieve.

Copyright Hanna Witte
Copyright: Hanna Witte

Advantages

Overview:

  • Increasing consumer satisfaction
  • Improving consumer involvement
  • Staff-motivation
  • Cost-effective qualification
  • Long-term improvement of service quality
  • Defined service standards

For more information, please see: www.servicequalitaet-deutschland.de