"ServiceQualität Deutschland"
“ServiceQualität Deutschland” is a system for managing quality in the service sector. Companies in the service sector have the chance to step into the shoes of consumers and experience their own business from the guests point of view. Enterprises can decide which degree of quality they wish to achieve.
Advantages
Overview:
- Increasing consumer satisfaction
- Improving consumer involvement
- Staff-motivation
- Cost-effective qualification
- Long-term improvement of service quality
- Defined service standards
For more information, please see: www.servicequalitaet-deutschland.de
Contact
Bundesverband der Campingwirtschaft in Deutschland e.V.
Spandauer Burgwall 22a
13581 Berlin
Phone: +49 30 33 77 83 20
Fax: +49 30 33 77 83 21
E-Mail: info@bvcd.de